There are different ways that tools offered by Utah IT Services have helped businesses during the COVID-19 pandemic. Managed Service Providers (MSPs) brought unique solutions to countless Utah businesses, allowing them to maintain business continuity and sales.
Throughout the pandemic, IT services have been able to offer remote solutions, cybersecurity, and 24/7 support. Without these essential services, many Utah businesses would have suffered even more during the pandemic. Here are some examples of the ways Utah IT Services have helped businesses during COVID-19.
Cloud Solutions Helped Employees Go Remote
Cloud solutions offer many businesses unmatched IT solutions. For example, the cloud increases productivity, security, and collaboration for many companies.
IT services provided Utah companies with the tools they need (such as the cloud) to make the transition to work from home much easier. When everything went remote, cloud solutions helped businesses continue to collaborate and build when others were just trying to stay afloat.
Cloud solutions facilitate the sharing of information between employees as well as clients in real-time. File sharing is instant and staff have access to all relevant data, which allows everyone to stay connected despite the distance.
Video conferencing and other remote solutions provided by IT companies helped businesses to stay in contact wherever they were. It’s never been easier to work remotely, and all information is available at your fingertips online.
Cloud solutions also helped businesses increase their cybersecurity. Cloud hosting, in particular, is a much more secure way to protect the data on your server. By outsourcing this, many businesses gained the IT support and cybersecurity measures necessary to work from home in this dangerous period.
Cybersecurity
Cyberattacks actually increased on small businesses once everyone went remote because criminals knew that small businesses usually lack a secure IT system. In fact, according to statistics, 43% of breach victims were small businesses.
IT Services also helped to boost cybersecurity for many businesses. Network monitoring and assessments allowed businesses to stay ahead of cyber criminals and protect sensitive data.
Another security issue Utah businesses faced was insufficient data protection. Often, employees used weak or reused passwords to protect their accounts, which left data unprotected. Unfortunately, it only takes one user to fall for a scam or attack in order for the whole system to be compromised.
The rush to implement new systems also meant that cybersecurity was overlooked. Businesses were understandably more concerned with getting everything set for remote working in order to lose minimum operating time. This lack of cybersecurity meant that attacks targeting home workers increased five-fold at the beginning of lockdown.
Businesses of all sizes are at risk of a cyber-attack. It’s especially important for small businesses to get the support they need from a managed service provider. MSPs helped many Utah companies keep employee and customer data safe during the pandemic. Without this professional assistance, many small businesses would have been at a much greater risk of a security breach.
24/7 Support
Utah MSPs also provided 24/7 support to their customers. The transition to remote work was difficult for everyone and many businesses needed to completely reconfigure their IT systems. IT services were the only secure and professional solution to ensure not only safety but also productivity.
24/7 support allowed these companies to get back on track as quickly as possible so that they didn’t lose business while making the transition to remote work. Many businesses were able to continue running as normal in a remote setting, with the 24/7 help from IT services. This meant they were able to minimize loss and start operating again as soon as possible.
IT services, therefore, did a lot for Utah businesses during COVID-19. Without access to the solutions provided by MSPs, many companies would not have been able to cope with the transition. Utah IT services like Evolution Tech continue to provide the support that many local businesses still need in order to thrive today.
